The global automotive aftermarket is facing one of the biggest shake-ups in its long history. Many variables are transforming the sector. From vehicle-based artificial intelligence to connected cars, driverless technology, and digitized provision of spare parts, the possibilities are dizzying, and opportunities abound – for smart, nimble brands.

DRIVING TRANSFORMATION

THE 21ST CENTURY REVOLUTION OF THE AUTOMOTIVE AFTERMARKET

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WHAT YOU WILL LEARN

What are the key trends driving this revolution

How brands can prioritize and invest, monetizing new opportunities

Why data and customer centricity play a pivotal roles in the transformation

In Data We Trust

CHAPTER BREAKDOWN

Introduction

Times are Changing

1

2

3

New Age of Customer-Centricity

4

Connected Cars

New Business Models

5

6

Conclusion

Mobility Solutions

Experience Providers

7

8

9

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DRIVING TRANSFORMATION

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