The global automotive aftermarket is facing one of its biggest ever shake-ups. Disruptive innovations, mass customisation, changing consumer behaviours and a revolution in mobility are all bearing down on the sector. From vehicle-based artificial intelligence to the connected car, driverless technology through to integrated transportation and the digitised provision of spare parts, the possibilities are dizzying but the potential, as yet, remains untapped.
In an era of unprecedented change, many players are finding it difficult to prioritise and focus while investing and monetising the right opportunities can be a challenge since the market is in a key experimentation phase.
This LiveArea and SAP Hybris' whitepaper explores the key trends driving this revolution to help create a unified and holistic view of the market and the automotive customer, realise the opportunities and gain focus.
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