A D2C channel is no longer a ‘nice-to-have’. It’s an increasingly vital route to market, where technology, data, and customer experience are leading differentiators for brands.
So, how do you pivot to this model? What do you need to consider to be successful across every point of the customer journey? Which areas do you need help with?
This playbook breaks down the D2C customer journey end-to-end, helping brands introduce new D2C sales channels, or accelerate the growth of existing D2C operations.
