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The 3 Peak Challenge in 2020: A Unique Year For eCommerce 

2020 could see three trading peaks for retailers, and preparation for an unprecedented triple-peak year will be vital.

How are eCommerce businesses coping with this new shifting landscape? And what should retailers be doing to prepare for dramatic increases in demand outside of the traditional peak period?

Watch our 30-minute webcast with experts from LiveArea and Attraqt, exploring key digital marketing and merchandising strategies to support and prepare your business for these unforeseen circumstances.

What you'll learn.

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The benefits of using AI tools to help optimise merchandising during an unpredictable time

How various merchandising techniques can enhance your preparation for peak periods

How to enhance your customer’s journey through connected experiences

How to communicate with and support your customers when responding to fluctuations within the industry

Our speakers.

Elliott Jacobs | Director, Agency and Commerce Consulting, LiveArea EMEA

Elliott joined LiveArea as Director, Agency and Commerce Consulting EMEA in May 2018. He is an experienced global eCommerce and multi-channel retail professional, with expertise in supporting B2C and B2B companies achieve measurable success by identifying and capitalising on emerging digital opportunities across a variety of sectors. Based in London, Elliott heads the LiveArea EMEA agency offering, encompassing digital marketing, trading and strategic services.

Katie Woodhead | Head of Experience Consulting, Attraqt

Head of Experience Consulting, Katie Woodhead has 15 years of experience in online visual merchandising. Heading-up VM teams for big-name brands such as Boohoo.com and Topshop.com, Katie has lead the way in developing customer-centric strategies which drive increased commercial KPIs and improved digital experiences. Katie and her team of consultants work with Attraqt’s 300+brands as experts in visual merchandising and search, applying winning strategies and improving performance for our customers.

LiveArea is a full-service, global customer experience and commerce agency. We bring together a broad portfolio of services for end-to-end solutions – from data-driven marketing and omni-channel experience design through technology selection and platform implementation, managed services, fulfillment, and customer care. We work with brands people love and we fuel that passion by creating signature customer experiences.

Attraqt powers exceptional shopping experiences for over 300 of the world’s leading brands, manufacturers and retailers. Attraqt combines the benefits of the pioneering Fredhopper Discovery Platform with the award-winning Experience Orchestrator (XO) Platform, to provide a set of API enabled, algorithm-driven, intelligent SaaS services covering personalization, search, navigation, merchandising, recommendations and internationalization.

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